We are providing face-to-face support through our Help In Hub, where people can talk to someone about their housing issues.
We are supporting people at risk of homelessness and people who are homeless, people who are in rent arrears, people looking to move into social housing, those looking to swap in social housing, sheltered schemes, private sector rental, and those who have been relocated due to domestic violence. We also help those granted asylum to integrate into the housing system.
We help people access online housing services, including making social housing applications, rent deposit schemes, and declaring and registering homelessness.
We help people make applications for Discretionary Housing Payments to clear rent arrears and sustain their homes. We help people to apply for the Essential Living Fund for those in crisis.
Supported through our Help In Hub model, we are helping people navigate the systems and processes while helping them build capacity to be independent.
Help In Hub is open Monday to Friday, 10 am to 12 pm and 1 pm to 4 pm as a drop-in service.
You can call us on 01702 611199 Monday to Friday, 10 am – 12 pm and 1 pm – 4 pm and one of our friendly staff/volunteers will be happy to help.