Can We Help?


We live in an increasingly online world, but many people in our community remain digitally excluded. They may not be able to access the internet, or they may not have the skills or confidence to use technology or access online services. 

Being digitally excluded makes life harder. But the Help In Hub can help people understand how to use the internet to access information, and to help them develop the digital skills they need to use technology to interact with the world around them.

We run a digital support service and access to computers at our Help In Hub. Each day between 10 am – 12pm and 1pm – 4 pm, we offer free access to our computers and support from our volunteers to gain confidence and digital competency when using tablets, smartphones and computers. The Help In Hub can also help you improve your digital skills, set up emails, build a CV, and work towards finding employment.

Mental & physical

Mental & physical wellbeing:

Through our partners at the Breaking Through The Concrete, the Help In Hub provides free face-to-face and telephone counselling services to everyone in our community who needs help with mental health or emotional well being.

Physical activity and being outdoors can enhance mental wellbeing and can increase self-esteem and reduce stress. Through our Breathing Spaces project, the Help In Hub offers regular nature walks, community gardening sessions, and an opportunity to meet new friends and develop skills and knowledge in things like gardening, permaculture and photography.


Reach Out for Mental Health will be hosting a coffee afternoon for those who are struggling with their mental health. 

Drop in: Chapel North Road, SS0 7AH

Every Thursday, 1pm-3pm

All over 18+ are welcome to drop in for support


At South Essex Community Hub we provide a range of volunteering opportunities available to get involved in.

We are always looking for new friendly faces to join us at our Victoria Hub and help us make a difference in our local community. We provide full training for the roles.

If you are interested in joining our volunteer team please email us on


It can sometimes be challenging to know which services are there to help or how to access them. The Help In Hub connects people with relevant services in their area and makes sure they get the support they need.

The Help In Hub also works in partnership with organisations like Citizen’s Advice Bureau, South Essex Homes and Southend Borough Council offer advice on:

  • Tenancy and housing
  • Council tax
  • Universal credit
  • Food vouchers
  • Debt management
  • and much more

In the last year, the Help In Hub have supported 4921 people in our community to access the services they need

Advice/support timetable:

Citizens Advice Southend – Southend Victoria Site, every Friday 10am-12pm, drop in no appointment needed

Brook Sexual Health Service – Southend Victoria Site, first Tuesday of the month, 10am-12pm, drop in no appointment needed

Children and
young people

Young people in our community, particularly those who are most vulnerable and disadvantaged can face significant challenges. Children and young people need safe and positive environments where they can thrive socially and emotionally. We provide them with a safe place to take part in fun activities, engage with others and grow as a person.

In 2021, South Essex Community Hub was awarded funding by the National Lottery Community Fund to create our Youth Hub.  We are so grateful for this support and very excited for the development of the Youth Hub. 

The goal of the project is to create a safe place for young people, we aim to provide an environment to support and encourage young people to make a positive change. If you are interested in joining our Youth Hub please email